Technical Writer- Algotale

Bachelor’s degree in English, Communications, Journalism, Finance, Computer Science, or related field. 4–8 years of experience as a Technical Writer, preferably in financial services or fintech. Strong understanding of financial products, workflows, and terminologies. Excellent written and verbal communication skills. Proficiency in documentation tools such as Confluence, MadCap Flare, RoboHelp, MS Office Suite, or Markdown. Basic understanding of APIs, SDLC, and Agile environments.

Develop and maintain user manuals, product guides, process documents, release notes, API documentation, and knowledge base articles. Collaborate with Product Managers, Developers, QA, and SMEs to gather information and ensure documentation accuracy. Understand complex financial workflows, products, and systems. Create and standardize templates, style guides, and documentation frameworks. Review and edit existing documentation for clarity, accuracy, and tone. Ensure all content aligns with regulatory and compliance standards within the financial industry. Maintain version control and manage documentation repositories (Confluence, SharePoint, Git, etc.). Support internal training and onboarding through structured, easy-to-understand documentation.