Part- Time Discord Remote Support Moderator
Company:Activate Talent
Location:Colombia, Brazil, Philippines, Kenya, South Africa, EST
Languages:English
Seniority level:Entry
Skills:
Communication SkillsCustomer serviceAttention to detailWritten communicationMultitasking
Requirements:
Experience in customer support. Discord user management experience is a plus. Strong communication skills, both written and verbal. Detail-oriented with the ability to enforce guidelines consistently. Comfortable working within a structured schedule. Ability to manage multiple conversations while maintaining a positive community experience.
Responsibilities:
Assist with opening and managing Discord Ambassador tickets. Handle all chat inquiries promptly. Monitor community activity for compliance with guidelines. Verify new members meet brand terms. Open and close chat channels. Maintain a professional and friendly presence.
