Digital Account Director - Client Services

5-7 years of experience in digital marketing or client management across key channels (paid media, SEO, social, email, content). Proven experience developing and executing integrated marketing strategies that drive measurable growth and business outcomes. Strong analytical and strategic marketing skills (competitive analysis, market trends, audience insights, etc.). Experience managing and growing enterprise-level client relationships. Excellent communication and presentation skills, with the ability to influence senior-level stakeholders. A collaborative, entrepreneurial mindset and a passion for innovation. Demonstrated leadership experience managing teams and fostering professional growth. Bachelor’s degree in Marketing, Communications, Business, or a related field.

Lead client partnerships as the primary relationship owner and strategic advisor. Drive client and agency growth by identifying expansion opportunities. Develop deep understanding of client business models, industry, and competitive position. Partner with internal channel experts to craft integrated, multi-channel marketing plans. Translate performance data and insights into actionable recommendations. Oversee account performance, profitability, and forecasting. Lead and mentor cross-functional teams. Manage the full client lifecycle, including statements of work, renewals, and change orders. Lead strategic discussions in client meetings. Act as quality control for all deliverables.