Technical Support Engineer I
Company:Transact Campus
Location:United States, EST, PST
Languages:English
Seniority level:Entry, 2-4 years
Experience:2-4 years
Skills:
SQLLinux
Requirements:
2-4 years of technical support or software troubleshooting experience Strong analytical and problem-solving skills with attention to detail Excellent written and verbal communication skills Experience with SQL databases and basic query writing Familiarity with Windows and/or Linux server environments Understanding of web technologies (HTTP/HTTPS, APIs, web browsers)
Responsibilities:
Troubleshoot software and hardware issues Collaborate with internal teams to resolve escalated cases Document solutions for knowledge sharing Contribute to process improvements that enhance overall support delivery
