Sales Caller (Mexico)

High school graduate or of any certificate course Minimum 1 year of sales experience and proven ability to meet and exceed sales quotas and successfully manage customer relationships Excellent English communication skills, both written and verbal (at least C1 level) Excellent phone, email, and instant messaging communication skills Solid organizational and time management skills Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and CRM Experience with word-processing software and spreadsheets (e.g., MS Office) Knowledge of online calendars and scheduling (e.g., Google Calendar) Proactive & confident with keen attention to details USB Headset with Noise Cancellation feature Working Webcam Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM Main Internet Service Speed: at least 25 Mbps wired connection Backup Internet Service Speed: at least 10 Mbps

Reach out to customers to provide information about products or services, sell offerings, or solicit donations. Qualify leads over the phone and insert the respective information into a CRM system. Coordinate and follow up on customer appointments and rescheduling. Make collection calls, resolve debts, and update customer payment information following detailed phone scripts. Execute and monitor customer surveys, compiling the results in a datasheet report. Address support tickets, troubleshoot issues, and resolve customer concerns. Collaborate with internal teams to align lead generation efforts with overall sales strategy. Ad hoc tasks