Conversational Designer
Company:Blip Global
Location:Brazil
Languages:English, Spanish
Seniority level:Middle
Skills:
PythonSQLAgileArtificial IntelligenceData AnalysisFigmaMachine LearningUser Experience DesignGoogle AnalyticsJiraPrototyping
Requirements:
User research techniques, personas, and user journey mapping. Information Architecture, Design Thinking, and Design System. Curatorship and AI Architecture applied to chatbots. AI providers like Watson, LUIS, and Dialogflow. Conversational interaction experience metrics. Data extraction and analysis (SQL, Python). Prompt engineering (basic notions). Solution prototyping and usability. Design and collaboration tools. Agile methodologies. Documentation and organization of processes and projects. Time management and prioritization. Communication and client-facing skills for dynamics, presentations, and meetings.
Responsibilities:
Create end-to-end conversational flows using UX Design best practices and cognitive principles (NLP, Generative AI, Regex, Fuzzy). Model, monitor, and enhance chatbot AI for brand and language consistency. Conduct workshops and dynamics with clients and users for diagnosis, co-creation, and validation. Define requirements for conversational experience quality testing. Define and track conversational experience metrics. Generate input for chatbot evolutionary roadmap. Document all processes following area recommendations and best practices. Use AI to optimize internal work processes. Participate in internal initiatives for development and knowledge sharing.
