Salesforce Administrator

Bachelor’s degree (preferably with an emphasis in Business Administration or Information Systems), or equivalent experience 5+ years of experience as a Salesforce Administrator Salesforce Administrator Certification required; Advanced Administrator Certification preferred Strong understanding of Salesforce architecture, configuration and best practices Proficiency in creating and managing Salesforce reports, dashboards and data management tools Able to manage multiple priorities and meet deadlines in a fast-paced environment Exceptional ability to accurately define business requirements for stakeholders Experience with Salesforce Communities highly preferred Ability to accept priorities set by management and obtain clarification as needed Take full ownership of assigned tasks Ability to work with a high degree of autonomy and flexibility Excellent communication and interpersonal skills Familiarity with Agile project management methodologies

Administer and support the Salesforce.com platform Configure and customize Salesforce applications Perform system maintenance Collaborate with stakeholders to gather and analyze business requirements Collaborate with developers to translate functional specifications into system solutions Provide training, documentation, and processes for users Develop and maintain reports, dashboards, and data management capabilities Conduct user training and provide ongoing support Act as frontline support to triage, troubleshoot, and resolve technical issues Stay up-to-date with Salesforce Releases and enhancements Work closely with cross functional teams to integrate Salesforce with other business systems