Salesforce Administrator

3-5 years of hands-on Salesforce Administration experience in multi-cloud environments Strong knowledge of Salesforce declarative tools: Flows, Validation Rules, Custom Objects, Reports, Dashboards, and Page Layouts Proficient with data management tools (Data Loader, Import Wizard, Excel) and data hygiene best practices Understanding of Salesforce security, sharing models, and role hierarchies Familiarity with sandbox management, release management, and deployment best practices Comfortable with change management and governance, as well as communicating, prioritizing, and managing all aspects of Salesforce projects Experience with enterprise-scale applications and operational support of systems Experience with software development process/lifecycle Bachelor’s degree in Computer Science, Information Technology or closely related field with 2+ years of Salesforce Administration experience or combination of education and experience Salesforce Administrator certification (ADM201)

Serve as a Salesforce evangelist within the organization Build and optimize automations using Flows, Approval Processes, and other declarative tools Manage all aspects of user management (roles, profiles, permissions, OWD, sharing rules) Salesforce configuration changes (Workflow, Process Builder, Lightning Flow, etc.) Partner with internal stakeholders to gather requirements and translate them into scalable Salesforce solutions Work User Support Tickets Document configurations, business processes, and change history Work with integrated applications (Formstack, Webmerge, Formstack Sign) Complete regular internal system audits, assist with security projects, and prepare for quarterly releases Continually improve and enhance Salesforce platform, gathering requirements and feedback Collaborate with the Manager of CRM Admin and fellow admins Contribute to the exercise and expression of the Ministry’s Christian beliefs