Salesforce Administrator

2+ years experience managing Salesforce instances, projects, and initiatives Working administrator-level knowledge of Salesforce (Sales, Service, and CPQ) Experience with workflow rules and advanced formulas Experience with release management Experience with data migration and cleansing Experience managing multiple development environments Demonstrated success managing projects from end to end (scoping, requirements gathering, design, development and deployment) Ability to learn systems and new tools by testing functionality and evaluating how it's been set up Ability to speak to quality assurance steps followed to ensure work is free of issues Experience administering enterprise sales and customer success tools such as Outreach, Gainsight, FormAssembly and Highspot (nice to have) Salesforce Administrator, CPQ Administrator, or Service Cloud certifications (a plus)

Own aspects of SFDC instance related to sales, customer success and customer support journey Optimize sales motions and internal customer experience by enhancing tools, processes and data Design, configure, and deploy innovative solutions in SFDC instance and other Sales tech stack tools Manage a portfolio of projects, sprint items, hot fixes, and day-to-day tasks Collaborate with Sales, Marketing, and Finance teams on cross-functional initiatives Serve as functional owner of SFDC Sales, Service and CPQ components Work directly with business stakeholders, project managers, and analysts to understand business needs Transform business needs into functional and technical requirements Act as a trusted advisor to maximize benefits from SFDC and other Sales/Customer Success tools Help shape the evolution of the Sales and Support Tech stack