Manager, Billing & Collections

4–7 years of experience in billing, finance operations, or revenue operations (preferably in a SaaS or usage-based pricing environment). Strong organizational skills and the ability to manage multiple accounts, deadlines, and priorities simultaneously. Comfort navigating financial tools and systems (nice-to-haves: Salesforce, Stripe, SQL, Google Sheets, Jira). Excellent written and verbal communication skills. A process-driven mindset with the ability to identify inefficiencies and suggest improvements. Bachelor’s degree in Finance, Accounting, Business, or equivalent experience.

Oversee the full billing cycle, including invoicing across SaaS and usage-based pricing models. Review, adjust, and reconcile invoices to ensure accuracy and alignment with client agreements. Manage accounts receivable by monitoring outstanding balances and following up with clients. Serve as the primary point of contact for billing inquiries, resolving discrepancies. Partner with Finance, Sales, and Client Strategy teams to streamline processes and improve reporting accuracy.