PAC Account Manager
72500 - 92500 USD per year
Company:Quorum
Location:AZ, DE, DC, FL, GA, IL, KS, KY, LA, ME, MD, MA, MI, MO, MT, NE, NJ, NC, OH, PA, SC, TN, TX, VT, VA, WV, United States
Languages:English
Seniority level:Middle, 2+ years
Experience:2+ years
Skills:
Problem SolvingNegotiationCustomer SuccessRelationship buildingAccount ManagementClient relationship managementSales experience
Requirements:
2+ years of experience working with a Political Action Committee (PAC), a PAC software vendor, a PAC services provider, or in a fundraising/political role. Proven track record of building Trusted Advisor relationships with customers or stakeholders. Confident in running customer meetings with C-Suite executives. Advanced understanding of all Quorum PAC-related products. Excellent communication, negotiation, and presentation skills. Strong problem-solving skills and a customer-centric mindset. Ability to work independently, manage multiple priorities, and thrive in a fast-paced environment. Track record of driving customer value that results in retention and expansion. Demonstrated ability to build loyal brand advocates. Passion for technology and teaching others. Empathy for others’ unique situations. Commitment to building and maintaining a diverse and inclusive team environment. Excitement about having a positive impact on politics.
Responsibilities:
Build and maintain strong client relationships. Ensure PAC clients fully utilize the platform and achieve outcomes. Identify, sell, and close opportunities for solution expansion. Serve as the primary point of contact for customer issues. Proactively minimize churn by addressing concerns and demonstrating value. Monitor account performance and prepare reports. Partner with Revenue, Product, and Dev Engineering teams. Stay informed about industry trends, competitors, and emerging technologies.
