Customer Service Representative
Company:Hireframe
Location:Philippines, Mexico
Languages:English
Seniority level:Middle, 1 - 3 years
Experience:1 - 3 years
Skills:
Communication SkillsProblem SolvingCustomer serviceOrganizational skillsWritten communicationMultitaskingInterpersonal skillsFluency in EnglishVerbal communicationCRM
Requirements:
Fluent English speaker with strong verbal, written, and interpersonal skills 1 - 3 years experience in a customer facing role Ability to multi-task, organize, and prioritize work Ability to quickly learn complex software products Comfort working remote Familiarity with collaboration (Slack) & ticketing software (CRM, such as Hubspot)
Responsibilities:
Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about our product Become an expert in our gym management software Collaborate with our engineering team on software issues
