Legal Intake Specialist
4 - 6 USD per hour
Company:Bush & Bush Law Group
Location:Colombia, Philippines, Central Time
Languages:English, Spanish
Seniority level:Entry, Previous experience in a legal environment or customer service/intake role is preferred.
Experience:Previous experience in a legal environment or customer service/intake role is preferred.
Skills:
Microsoft Office SuiteCommunication SkillsCustomer serviceOrganizational skillsWritten communicationMultitaskingEnglish communicationFluency in EnglishEmpathyVerbal communicationClient relationship management
Requirements:
Proficiency in English and Spanish. High school diploma or equivalent required; some college coursework preferred. Previous experience in a legal environment or customer service/intake role is preferred. Excellent verbal and written communication skills with a strong customer service focus. Strong organizational and time-management skills. Proficient in Microsoft Office Suite. Familiarity with case management software is a plus. A genuine desire to assist clients and a compassionate demeanor.
Responsibilities:
Handle inbound calls from clients involved in auto accidents. Gather essential information regarding accidents and legal representation needs. Communicate effectively with clients about legal processes and firm services. Manage multiple tasks simultaneously and update electronic systems. Maintain accurate and confidential client records. Provide administrative assistance to legal professionals. Assist in the preparation and organization of legal documents.
