Partner Operations, Technical Project Manager

Managed field projects and logistics from bidding to scheduling. Successfully balanced accelerated timelines without losing sight of quality. Data-driven approach to spotting bottlenecks and building scalable solutions. Ability to build relationships, onboard and coach partners. Clear communication skills to align stakeholders. Comfortable in fast-changing, high-velocity environments.

Design and implement systems that move projects seamlessly from initial site discovery to on-site execution. Review install pipeline, coordinate site readiness, and flag risks. Balance partner capacity, customer readiness, and internal dependencies. Run bid processes, define scopes, validate quotes, and ensure cost-effective installs. Keep partners and internal teams aligned with clear, proactive updates. Identify bottlenecks and create new playbooks and systems. Engage and develop partners, onboard new partners, lead calls and QBRs, and support partners. Translate partner insights into process improvements and product enhancements. Partner with Operations Engineering to pilot and scale product features.