Operations Manager - Senior | Health and Fitness | Remote
30000 USD per year
Company:3. Not on Website
Location:Philippines, PH, UK
Languages:English
Seniority level:Senior, 5-8 years
Experience:5-8 years
Skills:
LeadershipProject ManagementOperations ManagementFinancial ManagementCustomer serviceAccountingComplianceRecruitmentProcess improvementCRM
Requirements:
5-8 years in operations Team lead experience Confident with Xero/Zoho CRM (or similar) Experience running recruitment and operations pipelines end-to-end Comfortable with technology and automations
Responsibilities:
Handle customer and chef operations (inbox/WhatsApp, onboarding, issue resolution) Manage recruitment flow (sourcing, screening, scheduling trials, onboarding) Perform billing and finance administration (invoice runs, refunds/credits, reconciliation) Maintain and create light automations using n8n/Zapier Handle compliance administration (NDAs, contractor packs, KYC/IDs, background checks, sales tax) Develop SOPs and improve company-wide processes
