Manage the full revenue cycle process from patient registration through claims resolution. Accurately submit and track medical claims to various insurance payers. Perform accounts receivable (A/R) follow-up, identifying and resolving denied, underpaid, or unpaid claims. Communicate effectively and empathetically with patients regarding billing inquiries and concerns. Research and resolve complex billing issues and patient disputes. Collaborate with internal teams to ensure accurate and timely billing information. Utilize and maintain accurate data within practice management and EHR systems. Contribute to special projects to optimize billing processes. Maintain strict confidentiality of patient information in accordance with HIPAA regulations. Stay updated on payer regulations, coding guidelines, and industry best practices.