Customer Service Representative - REMOTE
Company:tires-easy.com
Location:Philippines, PST
Languages:English
Seniority level:Entry, 1 year
Experience:1 year
Skills:
Communication SkillsProblem SolvingCustomer serviceExcellent communication skillsAdaptabilityProblem-solving skillsTroubleshootingActive listening
Requirements:
High School Diploma or equivalent No disciplinary actions regarding attendance, conduct, or performance in the past 90 days Available for shifts between 5:00 AM and 5:00 PM PST (Monday-Saturday) High-speed Wi-Fi connection of at least 100 MBPS, hard-wired with ethernet Backup internet source Minimum of 1 year of experience handling inbound calls in a fast-paced, high-volume call center
Responsibilities:
Provide customer service support for stores Handle phone line coverage Monitor and resolve issues in the ticketing system Assist customers with order and return inquiries Monitor voicemail
