Director of Network Operations
Company:Keeper Security, Inc.
Location:El Dorado Hills, California, United States; Chicago, IL metro area
Languages:English
Seniority level:Director, 10+ years
Experience:10+ years
Skills:
AWSLeadershipCloud ComputingCybersecurityCross-functional Team LeadershipLinuxDevOpsProblem SolvingComplianceNetworking
Requirements:
Bachelor’s degree in Computer Science, Information Technology, or related field (Master’s preferred). 10+ years of experience in network or technical operations. At least 5 years in a leadership role. Proven success managing enterprise-scale, mission-critical networks. Deep knowledge of network operations principles and practices. Expertise in AWS cloud networking and hybrid architectures. Strong understanding of network security best practices and compliance requirements. Exceptional problem-solving skills and ability to make critical decisions under pressure. Excellent communication and collaboration skills. Relevant certifications such as CCNP/CCIE, JNCIP/JNCIE, CISSP, or equivalent (preferred). Experience in cybersecurity industry and/or government environments (preferred). Ability to balance strategic vision with hands-on execution (preferred).
Responsibilities:
Develop and execute a long-term vision for network infrastructure. Establish KPIs, performance metrics, and SLAs for network operations. Lead the Network Operations Center (NOC) for monitoring, troubleshooting, and optimization. Manage incident response, root cause analysis, and preventive measures. Ensure network operations align with regulatory and compliance frameworks. Partner with internal and external auditors. Collaborate with Director of Security Operations. Leverage GenAI solutions to enhance NOC capabilities. Drive continuous improvement initiatives (automation, orchestration, AI-driven monitoring). Evaluate emerging technologies and vendors.
