Senior Revenue Operations Manager, Customer Operations

5+ years working in a Customer Operations or related Revenue Operations role 3+ years experience working with executive level stakeholders Proficient technical skills: Salesforce, Looker, SQL, Excel Strong track record of building teams from the ground up Experienced with Digital / Customer Success, Account Management leaders Product-led company experience Early-stage, high-growth company experience

Develop a Digital Customer Success program Implement an actionable customer health score Standardize customer metrics and manage reporting assets Optimize systems integrity, data quality, and operational processes Partner with GTM cross-functional partners to exceed corporate KPIs and OKRs