Sales Administration- US Shift

Bachelor’s degree in Business Administration, Sales, Marketing, or related field. 2+ years of experience in a sales support, admin, or customer service role. Strong verbal and written communication skills in English. Proficiency with Microsoft Office Suite, Google Workspace, and CRM tools. Ability to work independently, prioritize tasks, and meet deadlines. Flexibility to work at least 4–5 hours overlapping with U.S. business hours (EST/PST).

Maintain and update CRM systems with accurate sales data. Prepare and process sales quotes, invoices, purchase orders, and contracts. Coordinate with internal teams to support the sales cycle. Track order statuses and follow up on pending documentation. Manage sales documentation and ensure process compliance. Respond to customer inquiries via email, chat, or phone. Assist customers with basic product information and order updates. Escalate complex issues to relevant team members.