Logistics Product Manager, NA

4+ years of relevant experience (e.g., product management, operations strategy, logistics/supply chain, consulting, or startup experience). Understanding of marketplace dynamics, logistics systems, or API-driven platforms. Clear communication skills and ability to work cross-functionally with technical and non-technical teams. Scrappy, resourceful, and eager to build from 0 to 1 quickly. Enjoy solving real-world operations problems through systems and software. Bonus: Experience with delivery tech (e.g., route optimization, dispatching, fleet management), or a background in CS/engineering.

Design and deploy logistics solutions by understanding customer needs and translating them into scalable product configurations. Drive product outcomes by shaping features, workflows, and tooling based on customer feedback. Manage onboarding and expansion for important accounts, ensuring smooth deployment and performance optimization. Troubleshoot edge cases and build workflows for complex scenarios by working with operations and delivery partners. Influence the roadmap by advocating for features that increase volume, improve reliability, and enhance customer experience. Lead customer conversations, demos, and strategic planning sessions.