Sr Account Executive, Retail

5-7+ years of quota-carrying experience selling complex B2B software (SaaS, PaaS). Proven track record selling directly to and closing deals with Mid-Market and Enterprise retail organizations. Demonstrable experience selling to leadership within Customer Experience (CX), Contact Center, or E-commerce departments. Strong existing network of contacts within the retail industry. Deep understanding of retail operational and financial drivers. Executive presence and credibility with senior leadership. Expertise in value-based selling and building ROI models. Mastery of complex sales methodologies like MEDDICC/MEDDPICC. Proactive, self-starter mindset. Recent experience in SaaS or growth companies. Passion for technology, particularly AI. Bachelor's degree or equivalent compelling work experience.

Develop and execute a strategic go-to-market plan for NLX in the retail sector. Build relationships with VPs and Directors in CX, E-commerce, Contact Center Operations, and Digital Transformation. Diagnose business pains and architect ROI-driven conversational AI solutions. Deliver executive-level demos articulating business value and KPI impact. Navigate complex procurement processes and lead negotiations. Develop detailed strategic account plans. Consistently exceed sales quota and manage pipeline with accurate forecasting.