Provide leadership and supervision to Rippl team of virtual Advanced Practice Nurse Practitioners and medical assistants Collaborate with leaders of other Care Team areas (Patient Engagement Specialists, Medical Assistants, Care Navigators, LCSWs) Support and participate in collaborative oversight agreements for ARNPs Establish operational and outcome metrics for the provider team and lead process improvement initiatives Oversee and complete the clinical quality audit process, including validation of diagnostic assessments and chart reviews Provide clinical guidance on complex cases and facilitate case consultations Serve as a strategic cross-functional partner with Technology, People & Culture, Product, Operations, Clinical Strategy, Implementation, and Learning & Development teams Support business development as needed Foster a psychologically safe and collaborative work environment Serve as a role model and foster a culture of collaborative communication Ensure that telehealth clinical services align with Rippl’s goals, policies, and standards