Outreach and Engagement Program Manager

Posted 5 months agoViewed

United StatesFull-TimeGovernment Communications

Company:DCG

Location:United States, EST

Languages:English

Seniority level:Manager, 8+ years

Experience:8+ years

Skills:

LeadershipProject ManagementPeople ManagementCross-functional Team LeadershipBusiness OperationsContent creationSEOAgile methodologiesCommunication SkillsAnalytical SkillsCollaborationCustomer servicePresentation skillsWritten communicationMarketingStakeholder managementDigital MarketingChange ManagementExcellent communication skillsRelationship buildingProblem-solving skillsResearchStrong communication skillsCross-functional collaboration

Requirements:

Bachelor's Degree in public relations, marketing, or communications. 8+ years of experience managing Government communications, corporate communications, or marketing communications. 5+ years of experience in Outreach and Engagement management. Active DoD Secret Clearance required.

Responsibilities:

Oversee all personnel related to outreach and engagement activities. Make recommendations to the Government customer regarding schedules, personnel, performance, and ideation. Respond to customer issues, concerns, or problems. Establish and track KPIs and web health metrics, delivering reports as directed. Develop comprehensive communications plans, including ad-hoc plans and tactics. Design and refine brand strategies, customer journey maps, and user personas. Develop and manage targeted media campaigns. Develop earned, organic, and paid media strategies.