CRM Solutions Architect (South Africa)

Experience with HubSpot or transferable expertise from other technology platforms/system architecture roles. Relevant tertiary qualification (e.g., Computer Science, Information Systems, Industrial Engineering). Experience in a digital/technical agency/consultancy in a consulting/specialist role. Ability to read, understand, and compile technical documentation (API docs, ERDs, functional specs). Sound knowledge of big data. Experience with integrating systems, leveraging APIs, or custom-built solutions. Excellent command of English, with exceptional writing and communication skills. Desirable to be fluent in Spanish.

Understand client requirements and design solutions using the HubSpot platform. Collaborate with cross-functional teams to define architecture and scope. Create documentation including requirements, functional specifications, and data models. Lead technology configuration projects and mentor junior team members. Conduct technology audits and provide recommendations. Define success metrics and reporting requirements. Stay updated with technology features and communicate changes. Assist with data migration projects and conduct quality assurance. Drive team certifications and provide technology training.