Customer Success, Northeast (DC Metro or NYC Metro Based)

5+ years teaching experience. 2+ years instructional leadership or coaching experience. Excellent interpersonal, organizational, and persuasion skills. Top-notch organization and attention to detail. Entrepreneurial spirit. 2+ years school or district leadership experience (desirable). 2+ years business experience, ideally in sales or customer success (desirable).

Perform renewal efforts with district and school partners. Collaborate with leaders to plan effective implementations. Deliver online webinar trainings and onsite professional development workshops. Analyze usage data and metrics to maximize user engagement. 30% travel required.