Customer Success, Southeast (Florida or Lousiana Based)

Posted 25 days agoViewed
70000 - 110000 USD per year
United StatesFull-TimeEducation Technology
Company:
Location:United States
Languages:English
Seniority level:Junior, 2+ years instructional leadership/coaching, 5+ years teaching
Experience:2+ years instructional leadership/coaching, 5+ years teaching
Skills:
LeadershipProject ManagementCustomer serviceCustomer SuccessCoachingRelationship buildingAccount ManagementTrainingSales experience
Requirements:
  • 2+ years instructional leadership or coaching experience.
  • 5+ years teaching experience.
  • Excellent interpersonal, organizational, and persuasion skills.
  • Top-notch organization and attention to detail.
  • Entrepreneurial spirit.
  • 2+ years school or district leadership experience (desirable).
  • 2+ years business experience, ideally sales or customer success (desirable).
  • Experience working in Special Education (desirable).
Responsibilities:
  • Perform renewal efforts with district and school partners.
  • Collaborate with leaders to plan effective implementations.
  • Deliver online webinar trainings and onsite professional development.
  • Analyze usage data and metrics to maximize user engagement.
  • Build relationships through meetings and events.
  • 30% travel required, heavier during summer and fall.
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