Communicate with retail agency personnel and underwriters for accurate account information. Prepare and handle existing renewal accounts. Solicit new business from retail clients. Input and update current client information in required systems. Manage up to 40 accounts weekly, with premiums ranging from $2,500 to $100k. Prepare market submissions and quote cover letters; review policies for accuracy. Fulfill assigned account transactions, internal processing, and document preparation (e.g., endorsements, change forms, invoices). Engage and negotiate with various carrier relationships. Resolve invoicing issues with Premium Accounting. Communicate with Premium Accounting regarding notices of cancellation. Ensure claim notifications are sent to the claims department. Perform basic office duties such as filing, copying, printing, and maintaining files.