- Provide comprehensive post-sales onboarding assistance for production readiness and adoption.
- Participate in solution workshops to identify requirements and shape technical strategies.
- Develop Python scripts to load customer data and integrate with external tools.
- Create and maintain product integration scripts.
- Develop technical solutions and demonstrate the platform.
- Deliver customer training and user enablement.
- Capture and communicate technical requirements to the Product team.
- Enable the Customer Success team with technical training materials.
- Collaborate to increase platform utilization and identify expansion opportunities.
- Provide responsive technical support and troubleshoot issues.