Manager, Associate Account Management (AMER)

3+ years proven work experience as a Sales Manager 3+ years previous work experience in the SaaS industry Cybersecurity industry experience preferred Proven track record of meeting or exceeding sales targets Managing a high-performing sales team Strong knowledge of SaaS sales processes, expansions, renewals and CRM systems Salesforce experience preferred Ability to construct, present and execute territory-level sales strategies Exceptional leadership, communication, and interpersonal skills Ability to inspire, mentor and develop a team Data-driven mindset with experience analyzing sales metrics Ability to adapt in a fast-paced, ever-changing market environment Strong problem-solving skills Ability to travel up to 20% of the time Bachelor's degree in Business, Marketing, or a related field Experience working in IAM industry is a plus

Lead and motivate Associate Account Managers focused on renewals, expansions, and upsells. Drive revenue retention via a customer renewal engine. Generate incremental bookings from subscription expansion and upsells. Directly manage Tier 1 client relationships. Collaborate with Customer Support for client onboarding. Partner with Sales to improve product penetration and expand footprint. Monitor client health quantitatively and qualitatively. Optimize contracts and documents supporting renewals. Scale, recruit, mentor, and grow the account management team. Develop and implement sales strategies to meet targets. Monitor and manage team performance, providing coaching. Conduct one-on-one meetings with sales reps. Join customer calls for strategic support and coaching. Analyze sales data for trends and opportunities. Collaborate with marketing on lead generation and campaigns. Refine sales processes and tools. Maintain understanding of Keeper's products, customer needs, and market dynamics. Drive a positive sales culture.