Microsoft CRM Application Implementation Specialist
Company:Adoreal
Location:Colombia
Languages:English
Seniority level:Middle, 3+ years
Experience:3+ years
Skills:
SQLMicrosoft DynamicsMicrosoft ExcelRESTful APIsCRM
Requirements:
3+ years of hands-on experience with Microsoft Dynamics 365 CRM. Solid understanding of CRM and ERP concepts, including workflows, entities, permissions, and data import/export. Previous experience managing CRM implementation projects Excellent communication skills English (C1 level).
Responsibilities:
Configure and customize Microsoft Dynamics 365 CRM for new workflows and customer journeys. Set up modules across Sales, Service, and Marketing, and automations. Ensure high configurability and scalability across clinics maturity levels. Clear understanding of how to create impactful customer journeys in Microsoft Dynamics 365 CRM Act as a bridge between technical (engineering, product) and business teams (partner operations, marketing, finance). Support the integration of third-party systems and custom features with developers.
