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Staff, Machine Learning Engineer

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💎 Seniority level: Staff, 5+ years

📍 Location: Canada

💸 Salary: 172800.0 - 216000.0 CAD per year

🔍 Industry: Software Development

🏢 Company: Twilio👥 5001-10000💰 $378,215,525 Post-IPO Equity almost 4 years ago🫂 Last layoff over 1 year agoMessagingSMSMobile AppsEnterprise SoftwareSoftware

🗣️ Languages: English

⏳ Experience: 5+ years

🪄 Skills: AWSPythonSQLKerasMachine LearningMySQLNumpyAirflowData sciencePandas

Requirements:
  • 5+ years of applied ML engineering experience
  • Develop and Deploy AI Models: Build and deploy machine learning models leveraging NLP techniques and GenAI-powered applications, to production environments, ensuring they meet the diverse needs of Twilio's verticals and customer base.
  • Collaborate Across Teams: Work closely with product, program, analytics, and engineering teams to implement and refine machine learning, statistical, and forecasting models that drive business outcomes.
  • Utilize Advanced Technical Stack: Leverage our technical stack, including Python, SQL, R, AWS (Sagemaker, Lambda, S3, Kendra), MySQL, Airtable, and libraries such as Pandas, NumPy, SciKit-Learn, XGBoost, Matplotlib, and Keras, to develop robust and scalable AI/ML solutions.
  • Integrate Enterprise Data Sources: Effectively utilize enterprise data sources like Salesforce and Zendesk to inform model development and enhance predictive accuracy.
  • Harness the Power of LLMs: Apply knowledge of Large Language Models (LLMs) such as OpenAI's GPT models, Claude, Gemini, Llama, Whisper, and Groq to develop innovative GenAI use cases and solutions
Responsibilities:
  • Develop and Deploy AI/ML Models: Build and deploy machine learning models by leveraging NLP, recommendation systems & Gen AI-powered applications, to production environments, ensuring they meet the diverse needs of Twilio's verticals and customer base.
  • Collaborate Across Teams: Work closely with product, program, analytics, and engineering teams to implement and refine machine learning, statistical, and forecasting models that drive business outcomes.
  • Utilize Advanced Technical Stack: Leverage our technical stack, including Python, SQL, R, AWS (Sage maker, Lambda, S3, Kendra), MySQL, Air table, and libraries such as Pandas, NumPy, SciKit-Learn, XGBoost, Matplotlib, and Keras, to develop robust and scalable AI/ML solutions.
  • Integrate Enterprise Data Sources: Effectively utilize enterprise data sources like Salesforce and Zen desk to inform model development and enhance predictive accuracy.
  • Harness the Power of LLMs: Apply knowledge of Large Language Models (LLMs) such as OpenAI's GPT models, Claude, Gemini, Llama, Whisper, and Groq to develop innovative Gen AI use cases and solutions.
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