Lily AI

Related companies:

Jobs at this company:

Apply

πŸ“ United States, Canada

πŸ’Έ 70000.0 - 110000.0 USD per year

πŸ” Retail AI

  • Experience in working with complex, multi-divisional, multi-geographical customers
  • Possesses the ability to interface with C-level executives to drive program strategy and ROI
  • Ability to create structure in ambiguous situations and design effective processes
  • Experience working as part of, and delegating to, a cross functional team (including sales, product, engineering, and marketing)
  • 2-3 years of hands-on experience with Customer Success Management in SaaS environment (managing Enterprise and Strategic accounts)
  • Serve as the main point of contact for assigned customers, building and nurturing long-term relationships with key stakeholders
  • Act as a trusted advisor by understanding customer objectives and priorities and aligning them with Lily AI solutions
  • Proactively identify customer challenges or concerns and collaborate across the Lily AI team to identify solutions
  • Ensure that customers are realizing and recognizing meaningful, ongoing value from Lily’s solutions through qualitative and quantitative methods.
  • Create customer deliverables (presentations, business process enhancements, strategy recommendations and updates) suitable for a diverse set of constituents from senior executives to end users
  • Represent Lily as a domain and product expert in customer interactions, industry and corporate events, and online in both customer-facing and internal communities
  • Serve as an important source for information regarding the customer’s business needs and provide customer feedback to internal stakeholders within Product Management, Sales, and Marketing
  • Partner internally with Customer Success leaders to identify areas of potential cross-sell and upsell opportunities and ensure non-event renewals
  • Assist with customer support related activities such as ticketing and knowledge base article creation and maintenance via our support systems and tools

LeadershipProject ManagementData AnalysisProduct ManagementStrategyCommunication SkillsRESTful APIsAccount ManagementClient relationship managementCross-functional collaborationSales experienceCustomer supportCustomer SuccessSaaSPowerPoint

Posted 23 days ago
Apply
Apply
πŸ”₯ Account Executive
Posted about 1 month ago

πŸ“ Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Massachusetts, Minnesota, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, Washington

πŸ’Έ 120000.0 - 150000.0 USD per year

πŸ” Retail AI

  • 5+ years in a field role selling Adtech and SaaS to Enterprise customers.
  • Recent experience in an emerging tech company or with companies of varying sizes.
  • Experience selling to large retailers with $1B+ revenue.
  • Proven ability to acquire new logos.
  • Track record of achieving sales quotas.
  • Excellent presentation and communication skills.
  • Repeatable process for prospecting, qualifying, and closing business.
  • Ability to influence customer problem-solving.
  • Prospect into large retailers to educate them on Lily AI's offerings.
  • Experience in closing deals of $X00,000 and above.
  • Understand customer business objectives and challenges.
  • Develop and manage sales strategy aligned with customer needs.
  • Own the sales cycle from initial discovery to deal close.
  • Collaborate with product and engineering resources to close deals.
  • Negotiate pricing and business terms with Enterprise customers.
  • Ensure high forecasting accuracy.
  • Maintain in-depth knowledge of the retail landscape.

Artificial IntelligenceBusiness DevelopmentMachine LearningNegotiationAccount ManagementSales experience

Posted about 1 month ago
Apply
Apply

πŸ“ Canada, Latin America, Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Massachusetts, Minnesota, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, Washington

πŸ’Έ 140000.0 - 220000.0 USD per year

πŸ” Retail AI

  • 10+ years in building large-scale machine learning solutions and ML Ops practices.
  • Working with LLM APIs and serving LLMs in-house at scale.
  • Proficiency in Kubernetes, RDBMS, and API-driven development.
  • Experience in model serving in low-latency, high-throughput use cases.
  • Knowledge of observability, data pipeline design, service scaling, and cost optimization.
  • Strong emphasis on code hygiene, including review, documentation, testing, and CI/CD practices.
  • Proficiency in Python and PyTorch.
  • Extensive experience with the scientific Python ecosystem.
  • Proficiency in cloud-native application development.
  • Action-oriented with the ability to articulate complex concepts.
  • Define, design, and maintain scalable Machine Learning data pipelines, training infrastructure, and inference systems.
  • Optimize, benchmark, and productionize deep learning models to extract high-value product attributes.
  • Drive cost efficiency and throughput improvements, owning relevant KPIs.
  • Promote and implement software engineering best practices across the team.
  • Shape and evolve the technical stack to meet business and technical needs.
  • Transition research prototypes into robust, production-ready systems.
  • Deploy, monitor, and continuously improve models in production environments.
  • Optimize model performance, focusing on memory usage and latency.
  • Automate workflows by building efficient pipelines and orchestration frameworks.
  • Develop tools and shared libraries to boost team productivity.

PythonKubeflowKubernetesMachine LearningMLFlowPyTorchAzure

Posted about 1 month ago
Apply
Apply
πŸ”₯ Senior Product Manager
Posted about 1 month ago

πŸ“ Canada, Latin America, Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Massachusetts, Minnesota, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, Washington

πŸ’Έ 144450.0 - 182500.0 USD per year

πŸ” Retail AI

  • Bachelor's degree in business, engineering, or a related field (MBA preferred).
  • Proven experience as a Product Manager, with a track record of successfully launching and managing products.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively in a cross-functional team environment.
  • Knowledge of agile development methodologies is a plus.
  • Familiarity with eCommerce/ PIM/ Retail is preferred.
  • Develop and communicate a clear and compelling product vision and strategy that aligns with the company's goals and market trends.
  • Conduct market research, customer interviews, and competitive analysis to identify market opportunities and customer needs.
  • Create and maintain a product roadmap that outlines feature prioritization, timelines, and resource allocation.
  • Collaborate with engineering and design teams to define product requirements, ensuring alignment with the product roadmap and customer needs.
  • Work closely with cross-functional teams, including engineering, design, marketing, and sales, to drive product development and ensure successful product launches.
  • Lead product launches, including defining go-to-market strategies, pricing, and marketing campaigns to drive product adoption and revenue growth.
  • Monitor and analyze product performance using key metrics and customer feedback, making data-driven decisions to improve the product.
  • Serve as the voice of the customer within the organization, advocating for their needs and ensuring they are met.
  • Identify potential risks and challenges in product development and work proactively to mitigate them.

AgileData AnalysisProduct ManagementProduct DevelopmentMarket ResearchRisk Management

Posted about 1 month ago
Apply