Partner Success Specialist

Posted 1 day agoViewed

📍 Location: United Kingdom

🏢 Company: Employment Hero👥 501-1000💰 $166,333,052 Series F over 1 year agoManagement Information Systems Human Resources SaaS Finance Employee Benefits

🪄 Skills: Project ManagementBusiness AnalysisBusiness IntelligenceProduct ManagementHR ManagementCross-functional Team LeadershipCommunication SkillsProblem-solving skillsAccount ManagementReportingTrainingRelationship managementSales experienceStakeholder managementCustomer Success

Requirements:

A growth mindset with a passion for continuous improvement
Strategic problem-solving capabilities with a forward-thinking approach
Strong commercial acumen and understanding of partner business models
Exceptional communication and storytelling skills
Analytical mindset with the ability to support decisions with data
High emotional intelligence and the ability to influence and build trust

Responsibilities:

Managing a robust book of resellers, developing account plans, and conducting regular business reviews
Facilitating training and onboarding to empower partners with the tools, knowledge, and documentation they need to succeed
Collaborating with internal teams (Sales, Marketing, Implementation, Product) to align on partner initiatives
Driving enablement plans that empower resellers to independently sell and support Employment Hero solutions
Acting as the primary liaison for issue resolution, escalation, and risk mitigation
Tracking and reporting on KPIs related to partner success and satisfaction

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