Delivery Lead - Sector Delivery

Posted 8 months agoViewed

United StatesFull-TimeRecruitment Process Outsourcing

Company:

Location:United States, CST

Languages:English

Seniority level:Lead

Skills:

LeadershipPeople ManagementHR ManagementOperations ManagementMicrosoft ExcelAgile methodologiesDocumentationMS OfficeCommunication SkillsCollaborationProblem SolvingMentoringOrganizational skillsWritten communicationTeam managementStakeholder managementChange ManagementInterpersonal skillsExcellent communication skillsAdaptabilityTeamworkVerbal communicationReportingTrainingActive listeningRecruitmentClient relationship managementProcess improvement

Requirements:

RPO background leadership preferred

Responsibilities:

Manage the general workflow of assigned team and delegates job assignment Perform a wide range of managerial responsibilities, including interviewing, hiring, coaching, managing, and developing employees Mentor and guide team members through necessary processes Establish regular communications with the team, such as 1-1 meetings and team meetings with established agendas Provide expertise on technology systems and functions (ex, Process flows, SkyRecruit, ATS, Workday) Manage and document process changes requested by client, update in process map as well as in systems, and communicate changes to team Ensure team is meeting Service Level Agreements (SLA's) by managing productivity through scorecards and appropriate metrics Drive efficiencies to meet team outcomes