Technical Project Manager (US based) CXT Software

3-5 years of experience in a Courier or Last-mile delivery environment Experience in a Courier or Last-mile delivery environment Strong grasp of data and data-driven insights Basic understanding and appreciation of data exchange protocols: HTTP, SFTP, AWS S3, and common EDI formats (e.g., 210, 214, 990). Prior experience in logistics, courier, or route optimization industries is essential. Experience with the Microsoft tech stack (min. 2 years), including cloud/Azure fundamentals. Comfortable managing multiple concurrent projects while maintaining high standards of communication and delivery. Familiarity with tools like Jira, Confluence, Zoho CRM, and other remote collaboration platforms. Exceptional written and verbal communication skills.

Act as the main point of contact for project delivery—working directly with clients to gather requirements, define solutions, and drive implementation. Translate customer needs into actionable technical plans, keeping timelines, scope, and quality in check. Collaborate across engineering, support, client success, and services to deliver custom solutions that solve unique business problems. Handle technical configurations, integrations, and troubleshooting, particularly using SQL, APIs, and EDI standards. Proactively manage scope changes, budgets, and project documentation like Statements of Work (SOWs) and Change Requests. Track and communicate status, risks, and deliverables with clarity and confidence.