Partner Success Manager, Luxury Travel

5+ years of sales experience in the travel industry, with a strong emphasis on luxury travel. Proven background in trip design and itinerary creation. Exceptional interpersonal skills with a proven ability to initiate, build, and maintain strong professional relationships. Self-motivated and proactive. Passionate about travel—experience visiting multiple countries and a deep curiosity about international destinations is highly desirable. Strong verbal and written communication skills in English. Highly organized and detail-oriented. Goal-driven and self-disciplined. Excellent time management skills. Tech-savvy and adaptable, comfortable learning new software. Proficiency in Google Workspace (Docs, Sheets, Slides). Creative problem-solving skills. Flexibility in work hours to accommodate global partners.

Build and manage relationships with travel partners to improve sales performance. Analyze sales performance and identify revenue growth opportunities. Create and implement tailored coaching plans based on trip design knowledge. Monitor partner sales metrics and provide data-driven feedback. Conduct video coaching calls and create monthly improvement plans. Lead onboarding and training sessions for new travel specialists. Design scalable training processes. Contribute to best practices documentation. Ensure partners deliver exceptional traveler experiences. Identify and drive process improvements for partner success. Resolve traveler-related issues with partners. Collaborate cross-functionally with internal teams.