Technical Writer

Posted 24 days agoViewed

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💎 Seniority level: Middle, 3+ years

📍 Location: United States

💸 Salary: 100000.0 - 130000.0 USD per year

🔍 Industry: Healthcare

🏢 Company: Arine👥 101-250💰 $29,000,000 Series B over 2 years agoPharmaceutical Biotechnology Medical Health Care

🗣️ Languages: English

⏳ Experience: 3+ years

🪄 Skills: AgileProduct ManagementJiraAPI testingContent managementCommunication SkillsCustomer serviceMicrosoft OfficeRESTful APIsAttention to detailWritten communicationDocumentationTeamworkActive listeningJSONResearch skillsConfluenceSaaS

Requirements:

3+ years of experience as a Technical Writer working on SaaS products, preferably in the healthcare industry
Strong understanding of technical writing principles and best practices
Excellent written and verbal communication skills
Ability to quickly learn and understand complex technical concepts
Proficiency in using various authoring tools and content management systems
Ability to think graphically and convey concepts through pictures as well as words
Strong attention to detail and ability to produce high-quality work
Ability to work independently and as part of a team
Excellent organizational and time-management skills

Responsibilities:

Develop and maintain a wide range of technical documentation, including user guides, API guides, reference manuals, configuration guides, tutorials, knowledge base articles, release notes, and training materials
Research and gather information from subject matter experts (SMEs), including product managers, engineers, our internal clinical care team, and customer support
Translate complex technical concepts into easy-to-understand language for various audiences, including technical and non-technical users
Ensure documentation is accurate, consistent, and adheres to company style guides and standards
Design and create graphics such as screenshots and diagrams to help users understand technical concepts, process flows, and UI instructions
Collaborate with cross-functional teams to identify documentation needs and prioritize projects
Use various authoring tools and technologies to create and publish documentation
Maintain and update existing documentation to reflect product changes and improvements
Review and edit documentation for clarity, grammar, and style
Contribute to the continuous improvement of documentation processes and standards
Stay up-to-date with industry best practices and trends in technical writing

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