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LaunchDarkly

LaunchDarkly

LaunchDarkly is a feature management platform that allows software development teams to deliver to their customers.

501-1000 employees
Founded 2014
$200M series d
Developer Tools
Private Company
WebsiteLinkedInEmailFacebookTwitterShareTweet
Developer ToolsDevOpsTest and MeasurementSoftware

Remote-First Company

This company operates with a remote-first culture, allowing team members to work from anywhere.

Open Positions24

Remote - USFull-TimeDevOps softwarePosted
Senior Manager, Strategic Customer Success
  • Recruit, lead, and develop a high-performing team of Customer Success Managers.
  • Partner with GTM and CS teams to build and operationalize programs and playbooks for the Strategic customer segment.
  • Enable the team to act on leading indicators like product adoption, risk signals, and expansion potential.
  • Organize team efforts around performance metrics including NDR and expansion.
  • Serve as the senior advocate for strategic customers, overseeing critical engagements and escalations.
Project ManagementData AnalysisDevOps+2 more

Zone 1: $152,000 - $210,000; Zone 2: $137,000 - $189,000; Zone 3: $129,000 - $178,000

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Showing 1 of 24 positions

About LaunchDarkly

LaunchDarkly is fundamentally transforming software delivery for over 5,500 enterprises, including a quarter of the Fortune 500. Their feature management platform processes an astounding 20 trillion feature flags daily. This allows development teams to release new features gradually and safely to any user segment on any platform, de-risking deployments and accelerating the journey to the cloud.

How We Work

You will join a remote-first team, with all US-based roles operating remotely. LaunchDarkly believes in building a team that is humble, open, collaborative, respectful, and kind. The company emphasizes a culture where work supports your life, not the other way around. They value communication and collaboration, ensuring teams align on objectives and work together effectively.

Engineering at LaunchDarkly

Engineers at LaunchDarkly solve complex challenges in modern software delivery. You will build systems that ensure safe releases at scale, automate processes, and measure real-time impact. The platform needs to support features like AI-driven dashboard creation and flag cleanup automation. They primarily use TypeScript, React for the frontend, and Go for backend services. Engineers often work with Python, Java, JavaScript/Node.js, Go, AWS, Terraform, CI/CD systems, containers, and Kubernetes. They are pioneering solutions for AI-powered applications, including LLMs and prompt-driven workflows.

Why Join Us

  • Shape the future of software delivery at a company processing 20 trillion feature flags daily.
  • Solve complex problems at the intersection of AI, DevOps, and experimentation.
  • Work in a remote-first environment with a focus on work-life balance and team collaboration.
  • Access an annual education stipend and mentorship programs for continuous growth.

Benefits & Perks

  • Competitive pay across various geographic zones
  • Restricted Stock Units (RSUs)
  • Comprehensive health, vision, and dental insurance
  • Mental health benefits
  • 401(k) program
  • Life and disability insurance
  • Annual education stipend
  • Mentorship program

Tech Stack

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