Bilingual Customer Service Representative - Spanish-English

Proven experience in customer service or sales roles is preferred but not required Strong communication skills in English Bilingual or multilingual capabilities (especially Spanish) are a plus Proficient in data entry with attention to detail Excellent problem-solving skills and a customer-centric mindset Ability to work independently as well as part of a team in a fast-paced environment Familiarity with CRM software is advantageous but not required

Provide outstanding customer support through face-to-face, phone and chat Assist customers with inquiries regarding products and services Conduct outbound calling to follow up on leads and promote new offerings Accurately enter customer data into the system Communicate effectively with customers Collaborate with team members to achieve sales targets Resolve customer complaints promptly and professionally Maintain up-to-date knowledge of products, services, and promotions