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Solutions Engineer - EMEA

Posted 2 days agoViewed

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💎 Seniority level: Junior, 2 years of relevant experience

🔍 Industry: Fraud detection

🏢 Company: Fingerprint👥 101-250💰 $33,000,000 Series C over 1 year agoFraud DetectionCyber SecuritySoftware

🗣️ Languages: English

⏳ Experience: 2 years of relevant experience

Requirements:
  • 2 years of relevant experience in a similar role.
  • Innate ability to identify customer pain points and provide solutions within the Fingerprint framework.
  • Excellent presentation skills, including the ability to effectively demonstrate technical solutions.
  • Previous pre-sales experience is highly desired.
  • Customer-focused mindset with a commitment to delivering excellent service.
  • Outside-the-box thinking, self-starter with strong problem-solving skills.
  • Ability to thrive in a dynamic and rapidly evolving industry.
  • Strong verbal and written communication skills.
  • Proven experience in translating customer requirements to internal stakeholders.
  • Team player with a collaborative approach.
  • Entrepreneurial spirit and a drive to succeed.
Responsibilities:
  • Attend customer discovery, requirements gathering, and technical calls to understand customer pain points.
  • Translate customer pain points into solutions using Fingerprint, demonstrating how our technology can address their needs.
  • Lead Proof-of-Concept (POC) integrations with customers' tech stacks to showcase the value and efficacy of our solutions.
  • Build trust with various customer teams and act as a trusted advisor to both customers and sales executives.
  • Collaborate cross-functionally to streamline and improve the sales process, working closely with account executives.
  • Respond to Requests for Proposals (RFPs), Requests for Quotes (RFQs), and Requests for Information (RFIs).
  • Attend and present at conferences to represent Fingerprint and promote our solutions.
  • Demonstrate problem-solving skills while addressing customer issues and ensuring customer satisfaction.
  • Act as a liaison between the sales and marketing teams, providing valuable insights for effective collaboration.
  • Develop demos that showcase how customers can utilize Fingerprint to enhance their businesses.
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