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Solutions Engineer - EMEA
Posted 3 months agoInactiveViewed
💎 Seniority level: Junior, 2 years
🔍 Industry: Fraud detection
🏢 Company: Fingerprint👥 101-250💰 $33,000,000 Series C over 1 year agoFraud DetectionCyber SecuritySoftware
🗣️ Languages: English
⏳ Experience: 2 years
Requirements:
- 2 years of relevant experience in a similar role.
- Innate ability to identify customer pain points and provide solutions within the Fingerprint framework.
- Excellent presentation skills, including the ability to effectively demonstrate technical solutions.
- Previous pre-sales experience is highly desired.
- Customer-focused mindset with a commitment to delivering excellent service.
- Outside-the-box thinking, self-starter with strong problem-solving skills.
- Ability to thrive in a dynamic and rapidly evolving industry.
- Strong verbal and written communication skills.
- Proven experience in translating customer requirements to internal stakeholders.
- Team player with a collaborative approach.
- Entrepreneurial spirit and a drive to succeed.
Responsibilities:
- Attend customer discovery, requirements gathering, and technical calls to understand customer pain points.
- Translate customer pain points into solutions using Fingerprint, demonstrating how our technology can address their needs.
- Lead Proof-of-Concept (POC) integrations with customers' tech stacks to showcase the value and efficacy of our solutions.
- Build trust with various customer teams and act as a trusted advisor to both customers and sales executives.
- Collaborate cross-functionally to streamline and improve the sales process, working closely with account executives.
- Respond to Requests for Proposals (RFPs), Requests for Quotes (RFQs), and Requests for Information (RFIs).
- Attend and present at conferences to represent Fingerprint and promote our solutions.
- Demonstrate problem-solving skills while addressing customer issues and ensuring customer satisfaction.
- Act as a liaison between the sales and marketing teams, providing valuable insights for effective collaboration.
- Develop demos that showcase how customers can utilize Fingerprint to enhance their businesses.
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