Loft Labs, Inc.

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🔥 Technical Account Manager

Posted 17 days ago

📍 United States

🧭 Full-Time

🔍 Software Engineering

🔧 Requirements

Extensive experience in Software Engineering field, with a background in technical account management, customer success, or consulting roles focused on cloud technologies and Kubernetes.
Strong technical background in Kubernetes, including hands-on experience with container orchestration, cloud service architectures, and DevOps tools.
Excellent communication and presentation skills, with the ability to articulate complex technical concepts to a variety of audiences.
Demonstrated ability to solve problems and adapt in rapidly changing environments.
Experience with virtual Kubernetes clusters and multi-tenancy solutions in cloud environments.
Certifications in Kubernetes (CKA/CKAD) and familiarity with cloud platforms (AWS, Azure, GCP).
A passion for open-source and contributing to the Kubernetes community.
Experience in a startup or fast-paced tech company.

💡 Responsibilities

Provide end-to-end technical guidance and support for vCluster Pro, ensuring customer success and satisfaction.
Partner with customers to craft and execute strategies that drive adoption and optimization of vCluster Pro within their environments.
Facilitate technical discussions and hands-on sessions with customers to demonstrate best practices and the value proposition of virtual Kubernetes clusters.
Collaborate with engineering and product teams to relay customer feedback and influence product development aligned with customer needs.
Assist in troubleshooting and resolving complex technical issues, leveraging your deep understanding of Kubernetes, cloud architectures, and DevOps principles.
Develop and maintain strong relationships with key stakeholders across customer organizations, from technical teams to executive leadership.

AWSDockerCloud ComputingGCPKubernetesAzureCommunication SkillsProblem SolvingRESTful APIsDevOpsAccount ManagementTechnical supportSoftware EngineeringCustomer Success

Posted 17 days ago

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🔥 Solutions Engineer

Posted 17 days ago

📍 USA

🧭 Full-Time

🔍 Software Development

🔧 Requirements

7+ years of experience in a technical role, with at least 3 years in solutions engineering or sales engineering roles.
Strong understanding of Kubernetes, containerization, cloud-native technologies and DevOps tools.
Hands-on experience with major cloud platforms (AWS, Azure, GCP) and their Kubernetes offerings.
Excellent communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
Familiarity with DevOps practices and tools.
Strong problem-solving skills and ability to think on your feet during customer engagements.

💡 Responsibilities

Lead technical sales engagements, demonstrating Loft Labs' products and solutions to potential customers.
Develop and deliver compelling technical presentations and product demonstrations to showcase the value of vCluster Pro , DevPod Pro and other Loft Labs offerings.
Collaborate with the Account Executive to craft tailored solutions that address customer needs and challenges in Kubernetes environments.
Provide technical expertise during the sales cycle, including proof of concept implementations and addressing customer queries.
Assist in transitioning newly acquired accounts to the Customer Success team, ensuring a smooth handover to the post sales customer success team.
Partner with the customer success team and participate in customer adoption initiatives such as Executive Business Reviews and business value realization processes.
Be a best practice advisor and technical advisor to the customer through pre-sales and the rest of the customer journey
Stay current with industry trends, competitive landscapes, and emerging technologies in the Kubernetes and cloud-native ecosystem.
Understand and qualify opportunities partnering with the account executives following the MEDDPIC & value based selling frameworks

AWSCloud ComputingGCPKubernetesAzureREST APICommunication SkillsDevOpsPresentation skillsSales experienceCustomer Success

Posted 17 days ago

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🔥 Developer Advocate

Posted 17 days ago

🧭 Full-Time

🔍 Software Development

🔧 Requirements

At least 6 years of combined experience in engineering plus DevRel
Extensive experience in containers, Kubernetes, various DevOps technologies, and cloud-native landscape.
Ability to coordinate across many teams and iterate and deliver in a fast-moving startup environment.
Skills to explain and translate complex technical concepts into simple and intuitive communications.
Experience being self-directed and working with minimal supervision.
Excellent written and verbal communication skills.
Public speaking experience (expert panels, webinars, conferences).

💡 Responsibilities

Write technical blog posts, create engaging content including YouTube videos, webinars, and tutorials.
Give talks at conferences, webinars, and meetups to promote vCluster and other Loft Labs products.
Organize and attend community events, meetups, and conferences.
Attract the right audience to join the community.
Educate and engage existing Loft/vCluster community members.
Run weekly/monthly office hours and community calls.
Run community-specific live streams, webinars, AMAs.
Respond to technical questions on Slack channels.
Gather community feedback and inform product/engineering/marketing/sales teams.
Write helpful content and record videos based on community feedback.
Educate and engage the community, keeping in mind our commercial offerings.

Posted 17 days ago

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🔥 Senior Software Development Engineer in Test

Posted 19 days ago

📍 Germany

🧭 Full-Time

🔍 Software Development

🔧 Requirements

5+ years of experience in Quality Assurance, with a strong emphasis on backend testing and automation.
Proven experience in developing and maintaining automated test frameworks and tools.
Proficiency in programming languages like Go, Python, or JavaScript for writing automation scripts.
Strong knowledge of CI/CD tools (e.g., GitHub Actions, Jenkins, CircleCI) and experience integrating automated tests into pipelines
Strong analytical, debugging, and troubleshooting skills, particularly in complex Kubernetes environments.
Ability to work collaboratively with developers, product managers, and other stakeholders in a fast-paced, agile environment.
Excellent communication skills and a startup mindset with a passion for building high-quality products and driving change.

💡 Responsibilities

Set up and maintain automated test frameworks and CI/CD pipelines, including knowledge of tools like Jenkins, GitHub Actions, or similar, to streamline testing and deployment processes.
Develop, document, and execute comprehensive test plans, test cases, and test scripts across a wide range of scenarios, including backend/API and UI testing.
Integrate automated test runs with CI/CD pipelines to ensure continuous validation and feedback.
Analyze and troubleshoot Kubernetes environments to identify, document, and report any issues found in the products, providing detailed descriptions and replication steps.
Collaborate with development teams to understand product features, formulate test strategies, and refine test plans to cover all edge cases and ensure high coverage.
Conduct exploratory testing to uncover edge cases, usability issues, and other potential risks.
Work with stakeholders across the company to advocate for quality and ensure product releases meet high standards.
Adapt to the fast-paced and dynamic environment of a startup, taking on new challenges and responsibilities as they arise.

Backend DevelopmentDockerPythonJavascriptJenkinsKubernetesQA AutomationAPI testingGoManual testingREST APITestRailSeleniumAnalytical SkillsCI/CDProblem SolvingAgile methodologiesLinuxExcellent communication skillsJSONQuality AssuranceSoftware EngineeringDebugging

Posted 19 days ago

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