csgcareers

CSG empowers businesses to create exceptional customer and employee experiences through innovative technology solutions. With over 40 years of expertise, CSG helps notable brands navigate digital transformation. The company fosters a culture of integrity, innovation, and inclusivity, committed to providing equal employment opportunities for all.

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🏢 HubSpot
đź‘Ą 1001-5000đź’° $35,000,000 Series E about 12 years agođź«‚ Last layoff 12 months agoSaaSAnalyticsMarketingCopywritingSocial Media
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Jobs at this company:

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đź“Ť Colombia

🔍 Technology

  • Bachelor’s degree or equivalent combination of education and experience.
  • At least 4 years of industry experience as a professional software engineer building enterprise-level products.
  • Advanced English.
  • Experience leading small teams of engineers.
  • Strong knowledge of Java, Spring Boot, JPA, Hibernate, Kafka, Elasticsearch, Redis, Docker, Kubernetes, and OpenShift Container Platform.
  • Excellent understanding of web technologies such as Angular, JavaScript, HTML5, and CSS.
  • Familiarity with CI/CD tools and procedures.
  • Working knowledge of cloud platforms.
  • Strong problem-solving and technical leadership skills.
  • Excellent written and verbal communication skills.
  • Ability to learn emerging technologies quickly.

  • Design, implement, test, and deploy microservices using specified technologies.
  • Create RESTful APIs according to provided documentation.
  • Integrate frontend and backend components.
  • Collaborate closely with product management, UX/UI designers, and other engineers.
  • Participate in code reviews and agile sprint ceremonies.
  • Contribute to team goals by providing feedback and sharing best practices.

AWSDockerElasticSearchHibernateCSSJavaJavascriptKafkaKubernetesSpring BootAzureAngularRedisCI/CDRESTful APIsMicroservicesJSON

Posted 3 days ago
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đź“Ť United States of America

🧭 Full-Time

đź’¸ 71774.16 - 114838.88 USD per year

🔍 Technology

  • Bachelor’s degree in business, computer science, or a related field.
  • 3+ years of product, solutions, and/or technical customer support experience.
  • Proven reputation as a high integrity performer.
  • Strong issue management and project management skills.
  • Ability to travel up to 30% of the time.
  • Excellent verbal and written communication skills.
  • Capability to build relationships at all levels of the organization.
  • Ability to analyze workflows and formulate plans.
  • Demonstrated business acumen and translation of business requirements into technical solutions.
  • Ability to consult, negotiate, and problem-solve effectively.
  • Fluency in English in a business environment.

  • Serve as a customer advocate and business SME to retain revenue.
  • Partner with Sales and Solution Architecture teams for opportunities.
  • Develop client portfolios outlining success metrics and recommendations.
  • Assist with contract processes under sales team guidance.
  • Provide feedback on service initiatives to internal teams.
  • Resolve client questions on billing and invoice issues.
  • Track product license management for compliance.
  • Collaborate with account/business leadership for customer strategy.
  • Understand customer pain points and provide recommendations.
  • Maintain overall health and satisfaction of customer accounts.
  • Manage escalations and conduct regular communication with clients.
  • Organize product demos and communicate change events.

Project ManagementData AnalysisCommunication SkillsProblem SolvingNegotiationClient relationship managementStakeholder managementTechnical support

Posted 9 days ago
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đź“Ť India

🔍 Technology

  • Bachelor’s degree in computer science, or technically related field, or equivalent professional experience.
  • 1-3 years of experience in software development and software support/maintenance.
  • Experience in C#, .NET, MS SQL Server, Web Services, SOAP, and ASP.Net Core.
  • Strong knowledge of OOP concepts.
  • Teamwork using Agile methods.
  • Some experience with Cloud Services such as Amazon Web Services.
  • Familiarity with version control systems (Git) and CI/CD processes.

  • Write, debug, and maintain high-quality code that meets project requirements.
  • Collaborate closely with senior developers, designers, and product managers.
  • Participate in unit testing, integration testing, and debugging.
  • Create and maintain technical documentation for codebases, APIs, and development processes.
  • Continuously enhance technical skills and stay updated with emerging technologies.
  • Contribute to peer code reviews to ensure code quality.

AWSAgileGitMicrosoft SQL ServerC#.NETCI/CD

Posted 9 days ago
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đź“Ť Brazil

🔍 Technology

  • Bachelor’s degree in computer science or related field, or equivalent experience.
  • 2+ years of experience in software testing.
  • Experience with software development life cycle (SDLC) and agile methodologies.
  • Familiarity with relevant technology/framework/tools including Python, JavaScript, Selenium, Behave, and JMeter.
  • Scripting languages in a Linux environment is a plus.
  • Proficiency in English in a business environment.

  • Reviews and analyzes overall architecture of complex software and networking systems.
  • Composes detailed test plans ensuring proper requirements coverage.
  • Executes tests and documents the results.
  • Conducts root cause analysis and communicates results.
  • Participates in Agile and DevOps practices including planning, reviews, demos, and retrospectives.
  • Performs automated and manual test execution for functional, application, regression, and integration tests.
  • Works with various applications and systems for issue resolution.
  • Collaborates proactively with team members.

PythonAgileJavascriptJMeterQAManual testingRegression testingSeleniumDevOps

Posted 9 days ago
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đź“Ť United States

đź’¸ 78576.0 - 125721.0 USD per year

🔍 Payments processing

  • Bachelor’s degree in a business-related field or equivalent experience.
  • 5+ years of experience as a Sales Executive.
  • Familiarity with the payments processing industry.
  • Experience in government merchant services.
  • Ability to travel 30% of the time.

  • Generate leads and close sales.
  • Exhibit at tradeshows and present products to various merchants.
  • Assist merchants with issues related to applications for enrollment on the Forte platform.
  • Build a pipeline in Salesforce and assist with revenue forecasting.
  • Setup client pricing for medium margins while following card rules.
  • Research competitors and understand differentiators.
  • Communicate effectively with management regarding client issues.
  • Maintain product knowledge and provide feedback for new product needs.

SalesforceClient relationship managementSales experienceMarket ResearchLead Generation

Posted 9 days ago
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🔥 Test Engr II
Posted 11 days ago

đź“Ť India

  • Bachelor’s degree in computer science, related field, or equivalent experience.
  • 3-5 years of experience in performance testing.
  • Proficiency in performance testing tools like Apache JMeter and JMX scripting.
  • Strong analytical skills to interpret performance metrics and identify bottlenecks.
  • Experience in developing and maintaining performance testing frameworks.
  • Excellent communication skills to collaborate with cross-functional teams.

  • Conduct performance testing for API, UI, and backend products across multiple tracks.
  • Develop and maintain a performance testing framework to improve testing practices.
  • Create and enhance JMX scripts for performance validation.
  • Execute performance test scripts and analyze output for system health.
  • Identify performance bottlenecks and recommend solutions.
  • Collaborate with development, QA, and DevOps teams on performance testing.

JMeterAPI testing

Posted 11 days ago
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🔥 Solution Engineer
Posted 13 days ago

đź“Ť United States of America

🧭 Full-Time

đź’¸ 104583.88 - 167334.85 USD per year

🔍 Financial Services, Telecom, Healthcare, Retail

  • Bachelor's degree in BS/BA/BE, or related field.
  • 5+ years' experience in sales of software products and services.
  • 3+ years progressive pre-sales experience in CSG's target markets (Financial Services, Telecom, Healthcare, Retail).
  • Proficiency in English; Spanish and Portuguese are highly desirable.
  • Experience in developing new businesses and accomplishing quotas in a pre-sales role.

  • Contribute towards building materials for sales presentations and demonstrations.
  • Identify customer requirements and collaborate with teams to promote appropriate solutions.
  • Validate product relevance and fit under guidance from senior colleagues.
  • Design and present technical architecture or product solutions to customers.
  • Demonstrate functional and technical aspects of solutions, highlighting their value and benefits.
  • Guide standardization across solutions to improve efficiency.

Software DevelopmentCloud ComputingREST API

Posted 13 days ago
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đź“Ť Colombia, Mexico, Brazil

  • Minimum of 3 years of formal field sales experience within CSG’s target markets.
  • Experience in selling into a territory or customer portfolio owned/shared by another sales team member.
  • Proven ability to establish and maintain client relationships.
  • Strong problem-solving skills.
  • Driven with the ability to achieve/exceed sales quotas.
  • Proactive, creative, and enjoys challenges.
  • Excellent written and verbal communication skills.

  • Responsible for revenue generation, account retention, and commercial risk management within assigned territories or named accounts.
  • Draft amendments and complete contract reviews for submission to the legal team and the customer.
  • Establish, develop, and maintain business relationships with customers in the assigned territory/market segment.
  • Collaborate with internal resources to ensure customer success during implementation.
  • Negotiate pricing and contractual terms.
  • Retain and increase revenue from service and maintenance agreements.

NegotiationAccount ManagementClient relationship managementSales experienceRisk Management

Posted 15 days ago
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đź“Ť Colombia, Mexico, Brazil

🔍 Technology services

  • Bachelor’s Degree in business/technical or related field.
  • Demonstrated experience in a sales, business development, account management, or customer service role.
  • Experience with Salesforce highly desired.
  • Strategic Thinking: Systematically solves problems and hypothesizes possible customer pain points, expectations, and implicit needs.

  • Identify and help to develop strategic relationships with partners or potential customers.
  • Conduct market research for existing and prospective clients.
  • Drive pipeline growth by following up on marketing campaigns and leads.
  • Coordinate appointments, meetings, and calls between customers and Client Business Executives and Sales Directors.
  • Assist in the development of a strong pipeline of new business opportunities through direct or indirect customer contact and prospecting.
  • Leverage phone/email for prospecting with key metrics around setting qualified first sales interactions and next step calls leading to proposals/pipeline.
  • Independently and collaboratively solve deal-level challenges to increase overall revenue and sales bookings.

Business DevelopmentSalesforceCustomer serviceAccount ManagementMarket ResearchLead GenerationStrategic thinking

Posted 15 days ago
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đź“Ť United States of America

đź’¸ 78576.21 - 125721.94 USD per year

🔍 Customer Experience Technology

  • Bachelor’s degree in business, marketing, or a related field, or equivalent experience.
  • 5+ years of experience in a sales or business development role.
  • At least 2 years in a leadership position managing a team of SDRs or BDAs.
  • Demonstrated success in lead generation and pipeline management.
  • Strong coaching abilities and excellent communication skills.
  • Familiarity with sales development tools such as Salesforce, LinkedIn, ZoomInfo, and Salesloft.

  • Inspire, train, and mentor a team of BDAs in lead generation and prospecting activities.
  • Oversee the team's sales pipeline and ensure follow-up on qualified opportunities.
  • Establish KPIs and track team performance, making improvements as needed.
  • Collaborate with sales and marketing teams for smooth lead handoff and campaign feedback.
  • Develop and implement best practices for lead generation and qualification.

LeadershipSalesforceCollaborationCoachingLead Generation

Posted about 1 month ago
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