csgcareers

CSG empowers businesses to create exceptional customer and employee experiences through innovative technology solutions. With over 40 years of expertise, CSG helps notable brands navigate digital transformation. The company fosters a culture of integrity, innovation, and inclusivity, committed to providing equal employment opportunities for all.

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🔥 Software Dev Engr Lead
Posted about 17 hours ago

đź“Ť United States of America

đź’¸ 104583.88 - 167334.85 USD per year

🔍 Software Development

  • Bachelor’s degree in Computer Science, related field or equivalent experience
  • 6+ years of experience with application development and support
  • Demonstrated knowledge in software development methodologies/processes, design, implementation and documentation
  • Familiarity with COBOL, JCL, Java, DB2
  • Knowledge of the JOBs and/or UDF subsystems
  • Team player with strong communication skills and the ability to collaborate effectively and contribute positively to our inclusive work environment
  • Ability to read, write, speak and understand the English language in a business environment
  • Perform complex product design, system analysis, and programming activities for application solutions to meet specifications which may require extensive research.
  • Perform complex code reviews, bug verification, release testing and beta support for assigned products.
  • Research, evaluate problems, and perform root cause analysis for issues discovered by QA or service requests and develop solutions to the problems.
  • Guide team members throughout the support process to identify, research, and diagnose logic errors that are complex in nature and provide necessary solutions.
  • Possess the ability to diagnose and implement solutions that exist between multiple application subsystems.
  • Mentor, train and provide guidance to other employees.
  • Research new technology or development tools to remain informed of current technology.

LeadershipSoftware DevelopmentSQLJavaCommunication SkillsProblem SolvingRESTful APIsMentoringLinuxTeamworkSoftware EngineeringDebugging

Posted about 17 hours ago
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🔥 Sr. Network Engineer
Posted about 17 hours ago

đź“Ť United States

🧭 Full-Time

đź’¸ 115043.95 - 184071.59 USD per year

  • 7+ years of experience in network engineering with a strong background in enterprise and cloud networking
  • Hands-on experience designing and supporting network environments in AWS, including VPCs, VPNs, Transit Gateway, Direct Connect, and Security Groups.
  • Proven experience with Infrastructure as Code (IaC) using Terraform, CloudFormation, or similar tools
  • Strong scripting/programming skills in Python, Bash, for automating network deployment and configuration tasks
  • Experience with container platforms (e.g., EKS, Kubernetes) and implementing service mesh/network policies
  • Expertise in enterprise-grade switching, routing, firewalls (e.g., Palo Alto), technologies
  • Solid understanding of network protocols and services: BGP, OSPF, TCP/IP, DNS, DHCP, NAT, VPN, and IPSec
  • Familiarity with network monitoring and observability platforms (e.g., SolarWinds, Wireshark)
  • Knowledge and experience in routing, switching and firewall troubleshooting, maintenance  and configuration (ACI, SDN, NextGen Firewall, DDoS mitigation, wireless, and automation using Python, API)
  • Knowledge and experience in management of SNMP, SNMP traps, logging technologies) and development of configuration management tools such as Ansible, Jenkins
  • Configuration of Enterprise level tools such as network monitoring and troubleshooting (Solarwinds, netflow, IP management InfoBlox, LiveAction packet captures, Cisco ISE)
  • Knowledge of installation and troubleshooting of data center and corporate connectivity for enterprise and customer use
  • Network auditing to remain compliant with PCI, HIPPA and ISO
  • Enhanced operational support for other team members as well as initial installs, builds and troubleshooting
  • Development and implementation of network standards and polices
  • Experience with private and public cloud technologies
  • Enterprise class network documentation and presentation of engineering solutions
  • Build and automate network infrastructure containers in AWS using tools like Terraform, Python, and Kubernetes-native frameworks.
  • Analyze business and technical requirements to design secure, scalable, and resilient network solutions across corporate locations, data centers, and cloud environments.
  • Lead planning and design of LAN, WAN, WLAN, firewall, VPN, DDoS mitigation, and cloud networking technologies.
  • Design and implement network connectivity in AWS VPCs, including routing, NAT, Transit Gateway, Direct Connect, and network segmentation strategies.
  • Serve as a Tier 2/3 escalation point for complex network incidents and outages; proactively troubleshoot and resolve network performance and security issues.
  • Partner with internal teams to review, validate, and execute changes within enterprise change management practices.
  • Maintain comprehensive documentation of network topologies, configurations, and automation scripts.
  • Develop, manage, and lead network-related projects, including coordination with cross-functional stakeholders and external vendors.
  • Participate in on-call rotation as needed to support 24x7 operations.
  • Design, plan and implement network, security and monitoring technologies such as routers, switches, firewalls, and performance monitoring.
  • Consult with customer teams to define and implement network patterns for customer solutions or, if necessary, create custom solutions for various product requirements.
  • Consult with vendors, teammates, other technical  teams in the development of the CSG technical landscape aligned with industry trends.
  • Lead in all corporate network audit/compliance activities.

AWSPythonBashCiscoCloud ComputingJenkinsKubernetesActiveMQRESTful APIsLinuxDevOpsTerraformNetworkingAnsibleScripting

Posted about 17 hours ago
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đź“Ť United States

đź’¸ 71433.11 - 114293.82 USD per year

  • 3-5 years of sustainability experience, with a focus on environmental, social and governance related reporting and CSR, or equivalent background.
  • ESG program development and execution, integrating sustainability into operations and strategy.
  • Manage ESG reporting processes and support alignment with leading ESG frameworks (SASB, TCFD, CDP).
  • GHG tracking and reduction efforts and third-party assurance preparation.
  • Stakeholder engagement initiatives, community partnerships, supply chain knowledge and ESG-related customer inquiries.
  • Readiness for CSRD and other Climate Disclosure requirements.
  • Lead execution of the ESG strategic roadmap and ensure alignment across business units, corporate communications, procurement, compliance and legal.
  • Manage ESG reporting and disclosures in alignment with SASB, TCFD, CDP, and prepare for emerging frameworks such as CSRD and other required Climate Disclosures.
  • Manage sustainability program initiatives and ESG-related customer RFP responses.
  • Contribute to cross-functional data collection and reporting efforts.
  • Identify and foster community partnerships to support environmental and volunteer initiatives across CSG’s employee base.
  • Support GHG emissions reduction strategies, including onboarding renewable energy providers and managing carbon footprint analysis.
  • Support sustainability education and engagement campaigns, helping drive a culture of impact and continuous improvement.

Project ManagementData AnalysisProject CoordinationCommunication SkillsAnalytical SkillsWritten communicationComplianceMicrosoft Office SuiteMS OfficeReportingCross-functional collaborationStakeholder management

Posted 6 days ago
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đź“Ť United States, Colombia, Mexico, Brazil, Canada

đź’¸ 71433.11 - 114293.82 USD per year

🔍 Telecoms

  • Bachelor's degree in Marketing, Business, or a related field.
  • Experience in the technology sector, preferably in telecommunications.
  • Experience in demand marketing, including managing end-to-end marketing campaigns.
  • In-depth knowledge of digital marketing channels, including paid social media, display advertising, Google Ads, and email marketing.
  • Experience with marketing automation platforms like Salesforce or Microsoft Dynamics.
  • Strong project management skills, with a focus on delivering results on time and within budget.
  • Strong analytical skills, with a data-driven approach to decision-making and campaign optimization.
  • Excellent communication and collaboration skills, with an ability to work effectively across teams.
  • Willingness to travel domestically up to 20%.
  • Collaborate with sales leadership to define regional strategic priorities and create marketing plans aimed at building the sales pipeline and driving revenue growth, supported by cross-functional teams.
  • Work with the CSG event services team to oversee CSG's presence at key exhibitions, seminars, webinars, and conferences. Manage logistics and create promotional strategies to drive engagement and maximize attendance.
  • Partner with the CSG digital marketing team to design and execute impactful digital campaigns, including paid social media, display advertising, and Google Ads.
  • Work closely with leading media publications and industry analysts to develop and implement content syndication programs that increase brand awareness and generate high-quality leads.
  • Continuously monitor and analyze campaign performance, using data-driven insights to optimize strategies and ensure maximum impact.

Project ManagementData AnalysisMicrosoft DynamicsSalesforceCommunication SkillsAnalytical SkillsCollaborationReportingMarketingLead GenerationDigital Marketing

Posted 12 days ago
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đź“Ť Brazil, India, Colombia

🔍 Payments

  • Bachelor’s degree in UX Design, Human-Computer Interaction, related field or equivalent experience
  • 4+ years of experience in UX/UI design within fintech, e-commerce, or payments
  • Strong portfolio showcasing user-centered design solutions and problem-solving abilities
  • Expertise in Figma (or similar design tools), prototyping, and usability testing
  • Solid understanding of web and mobile design guidelines, accessibility standards, responsive design principles, and UX research methodologies
  • Experience collaborating with engineers and product teams to deliver high-impact designs
  • Strong communication skills and ability to present and justify design decisions
  • Strong writing skills with the ability to craft clear, concise, and effective microcopy
  • Experience designing for compliance-heavy industries (e.g., financial services, payments)
  • Ability to read, write, speak and understand the English language in a business environment
  • End-to-end design process for our payments and checkout products, from research to high-fidelity UI.
  • Develop wireframes, prototypes, and detailed visual designs that improve usability and conversion.
  • Collaborate with cross-functional teams to translate business requirements into seamless user experiences.
  • Conduct user research and usability testing to inform design decisions.
  • Advocate for user-centered design principles while balancing business goals and technical constraints.
  • Stay ahead of industry trends and best practices in payments, fintech, and UX/UI design.

FigmaUI DesignUser Experience DesignProduct designCommunication SkillsRESTful APIsJSONStrong communication skillsPrototypingA/B testing

Posted 14 days ago
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🔥 UX Writer
Posted 14 days ago

đź“Ť Brazil, India, Colombia

🔍 Fintech, E-commerce, Payments

  • Bachelor’s degree in UX Design, Human-Computer Interaction, related field or equivalent experience
  • 3+ years of experience in UX writing, content design, or a related field within fintech, e-commerce, or payments
  • Strong portfolio showcasing UX writing samples that demonstrate clarity, conciseness, and user-centered design
  • Ability to collaborate with designers, product managers, and engineers to create intuitive user experiences
  • Experience conducting user research or usability testing related to content
  • Strong understanding of UX principles, design thinking, and information architecture
  • Excellent editing and proofreading skills with attention to detail
  • Familiarity with design tools such as Figma and content management systems
  • Experience working in compliance-heavy industries (e.g., financial services, payments)
  • Ability to read, write, speak and understand the English language in a business environment
  • Write clear, concise, and engaging microcopy for user interfaces, including buttons, tooltips, error messages, and onboarding flows.
  • Define and maintain a consistent voice and tone across our payments products.
  • Collaborate with product designers to ensure content enhances usability and supports intuitive navigation.
  • Conduct user research and testing to validate language choices and optimize user comprehension.
  • Work with cross-functional teams to translate complex financial concepts into simple, digestible content.
  • Develop and maintain UX writing guidelines and documentation to ensure consistency across the product.
  • Ensure content is inclusive, accessible, and aligned with compliance and regulatory requirements.

AgileFigmaUI DesignUser Experience DesignContent creationContent managementCommunication SkillsComplianceWritingEditing

Posted 14 days ago
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đź“Ť United States

đź’¸ 115592.71 - 184949.04 USD per year

🔍 Technology

  • 5+ years of experience in partner sales, channel sales, or business development within the technology industry, with a focus on SaaS solutions
  • Experience with technology areas such as Customer Experience Platforms, Journey Orchestration, Customer Data Platforms (CDP), Digital Messaging, Real-time Decisioning and Personalization
  • Proven ability to generate leads, qualify opportunities, and close deals within a partner sales environment
  • Experience with Salesforce or other CRM systems
  • Ability to travel up to 50%
  • Ability to read, write, speak and understand the English language in a business environment
  • Create comprehensive strategies to identify, recruit, and onboard partners in healthcare, retail, and finance sectors. Align these strategies with company objectives and growth targets.
  • Establish and nurture relationships with key partner contacts, including C-level executives and channel managers, ensuring ongoing collaboration and support.
  • Establish and nurture relationships with key partner contacts, including C-level executives and channel managers, ensuring ongoing collaboration and support.
  • Monitor partner performance, track partner-generated revenue and pipeline, forecast results, and adjust strategies to drive mutual success. Maintain accurate CRM records.
  • Attend industry events and conferences to network with potential partners, stay informed on trends, and contribute to the development of partner programs and incentives.

Project ManagementBusiness DevelopmentSalesforceFinancial ManagementREST APIStrategic ManagementCollaborationExcellent communication skillsAccount ManagementNegotiation skillsRelationship managementSales experienceMarket ResearchLead GenerationCRMCustomer SuccessEnglish communicationSaaS

Posted 19 days ago
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đź“Ť Brazil

🔍 Software Development

  • 5+ years of technical experience in general application development.
  • Solid programming ability in a major programming language – C# and .NET framework preferred.
  • Experience building REST based API’s.
  • Experience with cloud computing infrastructure - AWS preferred.
  • Continuously develop, test, and maintain software applications or systems, ensuring they meet project requirements and industry standards.
  • Support the platform in customer-facing environments, including troubleshooting issues and monitoring the system.
  • Optimize code and stay updated with emerging technologies.

AWSBackend DevelopmentPostgreSQLSoftware DevelopmentAgileCloud ComputingSCRUMC#.NETREST APICI/CDSoftware Engineering

Posted 19 days ago
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đź“Ť Colombia

  • Bachelor’s Degree in business/technical or related field
  • Demonstrated experience in a sales, business development, account management, or customer service role
  • Experience with Salesforce highly desired
  • Identify and help to develop strategic relationships with partners or potential customers.
  • Conduct market research for existing and prospective clients.
  • Drive pipeline growth by following up on marketing campaigns and leads.
  • Coordinate appointments, meetings, and calls between customers and Client Business Executives and Sales Directors.
  • Assist in the development of a strong pipeline of new business opportunities through direct or indirect customer contact and prospecting.
  • Leverage phone/email for prospecting with key metrics around setting qualified first sales interactions and next step calls leading to proposals/pipeline.
  • Independently and collaboratively solve deal-level challenges to increase overall revenue and sales bookings.

Business DevelopmentSalesforceRESTful APIsAccount ManagementSales experienceMarket ResearchLead GenerationCRM

Posted 21 days ago
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đź“Ť Indonesia

🧭 Full-Time

🔍 SaaS

  • 3+ years of experience in front-end fundamentals (HTML, CSS, JavaScript)
  • Good knowledge of building user-friendly UI/UX with modern CSS frameworks (i.e: Tailwind, Bootstrap, Material Design)
  • Experience in contemporary JavaScript frameworks (i.e: Angular or React, Vue, Svelte, Nodejs)
  • The ability to communicate well, and work in a collaborative team environment
  • A bachelor's degree in Computer Science / Information Technology related field, or equivalent experience
  • Build out frontend features using Angular, Web Components and REST API technology.
  • Write clean, maintainable, and efficient code
  • Participate in code reviews and mentoring junior developers
  • Work with your squad to deliver awesome new features on time and continuously improve
  • Collaborate with product and design teams to turn stories into impactful, user-friendly UI/X
  • Partner up with Test Engineers to assess issues and resolve and bugs

Frontend DevelopmentGitHTMLCSSJavascriptUI DesignUser Experience DesignAngularREST APICommunication SkillsCI/CDMicroservices

Posted about 1 month ago
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