Call Center Agents
Company:
Location:Athens, GA
Languages:English
Seniority level:Entry, Previous experience in a customer service role preferred
Experience:Previous experience in a customer service role preferred
Skills:
Communication SkillsCollaborationMicrosoft ExcelCustomer serviceMicrosoft Office
Requirements:
High school diploma or equivalent. Previous experience in a customer service role preferred. Excellent communication skills, both verbal and written. Ability to work independently and as part of a team. Proficiency in Microsoft Office and call center software.
Responsibilities:
Answering incoming calls and responding to customer inquiries. Making outbound calls to follow up on customer requests. Providing information about products and services. Resolving customer complaints and issues. Documenting all interactions in the call center software.
