Call Center Representative
21 - 27 USD per hour
Company:WelbeHealth
Location:USA
Languages:English
Seniority level:Entry, 1 year
Experience:1 year
Skills:
Communication SkillsProblem SolvingCustomer serviceOrganizational skillsDocumentation
Requirements:
High School Diploma or Equivalency required Minimum of one (1) year of experience working in a call center environment where a service/support role was primarily performed Must be flexible with work hours Excellent organizational and communication experience
Responsibilities:
Answer incoming phone calls, emails, and contacts Review, process, schedule and authorize orders Ensure documentation of updates, encounters, and communication Coordinate the scheduling of participants’ appointments Provide eligibility status and benefit information Address participant and provider inquiries
