- Conduct outreach to patients eligible for TailorCare and educate them on the value of the program
- Conduct intake assessments to identify patient clinical issues and needs
- Provide health coaching throughout the journey to support adherence and compliance to their treatment plan
- Provide condition education and shared decision making with patients
- Utilize motivational patient interviewing tools to address patient barriers
- Communicate effectively to encourage patient confidence and accountability
- Provide continuous updates, guidance, and triaging to ensure positive health outcomes
- Collaborate with provider teams, ancillary services and other community support programs
Microsoft OfficeCRM