Customer Service and Sales Representative - Remote

High-speed internet access (>15 mbps). Aptitude, self-discipline and tenacity to learn about becoming a licensed insurance associate, including passing the state licensing exam. Ability to maintain strict personal privacy for customer information. Strong customer service orientation. High school diploma or equivalent; further education is beneficial. Proficiency with MS Windows and other computer applications.

Assist individuals in understanding their coverages and selecting the right products, services, and best solutions to meet their personal needs. Provide full lifecycle customer service and sales, which may include accepting inbound calls or making outbound calls for follow-up. Respond to customer inquiries with compassion, active listening, and efficiently select the best solutions. Identify additional customer needs and assist them in upgrading products or services.