Client Account Specialist (Law Firm Billing Exp. Required)

Four-year college degree preferred; equivalent experience considered. Prior law firm experience required. Law firm billing experience with strong proficiency in Excel, Word, and Outlook. Aderant experience is a plus.

Establish and maintain relationships with attorneys, staff, and clients for billing compliance. Handle complex billing arrangements including client-level billing. Train and mentor billing specialists. Verify rates, implement outside counsel guidelines, monitor discounts, and fees. Manage prebill to final bill process and ensure timely submissions. Collaborate with eBilling Coordinators for client account setups. Communicate with clients regarding billing, collections, and inquiries.