Client Account Specialist (Law Firm Billing Exp. Required)

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Requirements:

• Four-year college degree preferred; equivalent experience considered.
• Prior law firm experience required.
• Law firm billing experience with strong proficiency in Excel, Word, and Outlook.
• Aderant experience is a plus.

Responsibilities:

• Establish and maintain relationships with attorneys, staff, and clients for billing compliance.
• Handle complex billing arrangements including client-level billing.
• Train and mentor billing specialists.
• Verify rates, implement outside counsel guidelines, monitor discounts, and fees.
• Manage prebill to final bill process and ensure timely submissions.
• Collaborate with eBilling Coordinators for client account setups.
• Communicate with clients regarding billing, collections, and inquiries.