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🔍 Software Development
- 4+ years of experience in a Sales Engineering, Solutions Architecture, or Technical Presales role.
- Deep understanding of infrastructure (data centre, network & end user computing) security / cloud security / certifications / managed security services / security operations centre / compliance & risk management
- Excellent verbal and written communication skills with the ability to effectively present complex concepts to both technical and business audiences
- Strong knowledge of cloud technologies (AWS, Azure, Google Cloud), telephony, and contact centre solutions.
- Excellent problem-solving skills with the ability to design creative and scalable solutions.
- Strong presentation and communication skills, with experience influencing both technical and business stakeholders.
- Ability to manage multiple, complex sales opportunities simultaneously.
- Serve as a technical expert, guiding customers through the discovery, requirements gathering, and validation phases of the sales process.
- Assist the sales team in qualification, pursuit and closing of opportunities.
- Promote NICE portfolio with associated security technology with the customer, positioning best fit solutions that meet/enhance the clients security strategy and reduce risk.
- Understand customer IT/Security infrastructure and business requirements.
- Design and validate technical architectures, ensuring seamless integration of NICE products into customer environments.
- Provide pre-sales technical infosec support on assigned product to customers and partners.
- Work with Sales team closely to develop and position solutions for go to market selling and customer proposals.
- Influence and educate stakeholders, from C-level executives to front-line employees, on the value of NICE solutions.
- Assist with the execution of successful Proof of Concepts (POCs) and respond to RFIs/RFPs.
- Work closely with sales, product, and support teams to ensure customer success.
- Provide feedback and insights to the Product team to drive innovation and feature enhancements.
- Stay up to date with industry trends, best practices, and emerging technologies to enhance NICE’s competitive positioning.
Cloud ComputingCybersecurityREST APICommunication SkillsProblem SolvingCustomer servicePresentation skillsActive listeningSales experienceTechnical supportCRM
Posted 5 days ago
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