- Manage the day-to-day performance of SDRs and Team Leads.
- Coach, mentor, and provide performance guidance to Team Leads and individual contributors.
- Conduct one-on-ones, performance reviews, call reviews, and team meetings.
- Drive team targets across outbound activity, qualified meetings, pipeline generation, and revenue attainment.
- Monitor KPIs and conduct pipeline reviews to identify trends and performance gaps.
- Maintain accurate CRM records, performance dashboards, and sales reports.
- Analyze conversion rates and sales activity, and implement process improvements.
- Work with the Sales Director to implement sales strategies and achieve business objectives.
- Collaborate with Talent Acquisition on hiring needs and team expansion.
- Support development of sales playbooks, training resources, and performance management practices.
CRM